Smile Better ✦ Live Better

About Us

Created with heart and
built with purpose.

This is where the story of BestSmile begins.


We wanted to create something different — something better.

Not just another dental clinic, but a place that feels warm, honest, and human.

BestSmile began in March 2020, in the midst of a global pandemic — a time of uncertainty for many.

Yet even then, Dr. Ooi Yee Sen’s vision stayed firm: to build a clinic that was more than a place for treatment, but a home of innovation, excellence, and compassion. It opened humbly, with Dr Ooi as the only dentist and one dedicated assistant.

The early days were challenging, but filled with purpose. Every patient was welcomed with sincerity and treated with the same level of care and precision that would soon define the BestSmile experience.

What began as a small clinic in Penang has now grown into seven treatment rooms, blending advanced technology, gentle hands, and genuine warmth.

From the very first day, BestSmile’s belief has remained the same — to put people first and turn anxious dental visits into experiences that feel calm, personal, and truly human.
The story of BestSmile began long before the clinic opened. As a young boy, Dr. Ooi Yee Sen once sat nervously in a dental clinic beside his father, who said words never forgotten: “Once your teeth are gone, they’re gone forever. No amount of money can ever buy back the original.”

That simple moment sparked a deep respect for what cannot be replaced — and a lifelong passion to care with purpose.

During his years in public hospitals, Dr. Ooi saw many patients come in with fear, not from pain but from feeling unheard. He wanted to change that. He dreamed of a place where dentistry felt calm, personal, and kind.

Today, that dream lives through BestSmile. Every treatment, every touch, and every smile carries the same heart — to care sincerely, work precisely, and serve with warmth.
The journey of BestSmile’s founder, and how one simple lesson became the heart of everything we do.

Our Vision

Redefine dental experience

We’re reimagining what a dental visit can be — gentle, comforting, and designed entirely around you.

Because feeling cared for is just as important as the treatment itself.

Our Mission

Deliver care that puts patients first, guided by innovation and excellence.

We listen. We care. We perfect.

With every touch of technology and every act of heart, we make dentistry feel smoother, gentler, and truly human.

Our Core Value

More than words on a wall, these values live in every touch, every smile, and every moment of care.

BestSmile’s Art of Craftsmanship

Technology gives us precision, but it is the hands and hearts of our dentists that bring each smile to life.

Every tooth is treated as a masterpiece, where science meets art and skill is guided by care.

Even in something as simple as a dental filling, we take time to choose the perfect shade and sculpt it to match every natural groove and contour. Because it’s never just a tooth — it’s someone’s smile, their comfort, their confidence.

That is what true craftsmanship means to us.

This spirit of dedication lives in everything we do, from gentle check-ups to advanced aesthetic treatments.

For us, excellence is more than a standard; it is our way of caring.
Contact Us
Opening Hours

Open daily, 9:00 am – 6:00 pm
Closed on Wednesday

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